Delivery Policy


This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products [made through our website [or by email or telephone]].
[This policy is a legally binding document, and forms part of the contract of sale between you and us made under our [terms and conditions of sale].


Free Delivery

We offer free standard delivery to all [UK] [mainland] addresses on all orders over [£150.00][(inclusive of VAT)]. Other orders will be subject to delivery charges as detailed in Section 5 below.


Delivery Methods

We will deliver to the following countries and territories: [UK].
If the address for delivery of your order is a [UK] [mainland] address, then you will be able to select from the following delivery methods:

  • standard delivery
  • express delivery


Delivery Periods

This table indicates the typical delivery periods for the different delivery methods.

Delivery method and typical delivery period:

Standard delivery [3-5] working days
Express delivery [1-2] working days

If you place your order before [3pm] on a working day, these periods run from [the close of business on that day]. If you place your order after [3pm] on a working day, or on a non-working day, these periods run from the close of business on the next following working day.

These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.

[[If you purchase a high value product from us,] we will usually conduct fraud screening checks before dispatching the product. These may delay the expected date for delivery. Where the delivery date is delayed as a result of fraud screening checks, we will notify you by email.]


Delivery Charges

Delivery charges will be calculated and automatically applied to your order during the checkout process. The applicable charges will depend upon:

  • the delivery method you select.


Delivery Charges

Delivery charges will be calculated and automatically applied to your order during the checkout process. This table indicates the applicable charges for the different delivery methods. All amounts are stated in [GBP] [and are inclusive of VAT [although this may not be payable in all instances]].


Delivery Method Charges

Standard delivery [£5.00] per [order]
Express delivery [£7.50] per [order]


Delivery Tracking

You can use your order number (provided in your order confirmation email) to track your delivery


Receipt and Signature

All our deliveries are to be signed for at the delivery address.


Additional Deliveries and Collection

If an initial delivery attempt is unsuccessful, our delivery service providers will leave a card with instructions on when/how to collect the parcel from the post office collection depot.

About Us

The business has been in the family for four generations, Robert Scaife opened the Withernsea shop in 1910, his son Herbert took over in 1920, then in 1963 David took on the business until 1996 when his daughter Julia came onboard and opened a shop in Scarborough, where the business is now based. Our online store opened in 2012.

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