This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products [made through our website [or by email or telephone]].
[This policy is a legally binding document, and forms part of the contract of sale between you and us made under our [terms and conditions of sale].
We offer free standard delivery to all [UK] [mainland] addresses on all orders over [£150.00][(inclusive of VAT)]. Other orders will be subject to delivery charges as detailed in Section 5 below.
We will deliver to the following countries and territories: [UK].
If the address for delivery of your order is a [UK] [mainland] address, then you will be able to select from the following delivery methods:
- standard delivery
- express delivery
This table indicates the typical delivery periods for the different delivery methods.
Delivery method and typical delivery period:
|Standard delivery||[3-5] working days|
|Express delivery||[1-2] working days|
If you place your order before [3pm] on a working day, these periods run from [the close of business on that day]. If you place your order after [3pm] on a working day, or on a non-working day, these periods run from the close of business on the next following working day.
These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.
[[If you purchase a high value product from us,] we will usually conduct fraud screening checks before dispatching the product. These may delay the expected date for delivery. Where the delivery date is delayed as a result of fraud screening checks, we will notify you by email.]
Delivery charges will be calculated and automatically applied to your order during the checkout process. The applicable charges will depend upon:
- the delivery method you select.
Delivery charges will be calculated and automatically applied to your order during the checkout process. This table indicates the applicable charges for the different delivery methods. All amounts are stated in [GBP] [and are inclusive of VAT [although this may not be payable in all instances]].
Delivery Method Charges
|Standard delivery||[£5.00] per [order]|
|Express delivery||[£7.50] per [order]|
You can use your order number (provided in your order confirmation email) to track your delivery
Receipt and Signature
All our deliveries are to be signed for at the delivery address.
Additional Deliveries and Collection
If an initial delivery attempt is unsuccessful, our delivery service providers will leave a card with instructions on when/how to collect the parcel from the post office collection depot.