Returns Policy

Introduction

We understand that from time to time you may wish to return a product to us.

We have created this 7 day returns policy to enable you to return products to us in appropriate circumstances.

This returns policy applies to customers in the UK

This policy does not affect your statutory rights (such as your rights under the Sale of Goods Act 1979 and the Consumer Protection (Distance Selling) Regulations 2000).


Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

(a) we receive the returned product within 7 days following the date of delivery of the product;

(b) the returned product is unused, in its original packaging, with any labels still attached, otherwise in a condition enabling us to sell the product as new. No garment will be refunded if odours of cooking, smoking or deodorant are apparent, also if the garment is soiled in anyway.

(c) you comply with the returns procedure set out below

 

Returns procedure

In order to take advantage of your rights under this returns policy, you must:

a) email/telephone us with your instructions for the exchange/return of your purchase

b) we will Issue you with a returns number.

c)All returned goods must be safely packaged and recorded delivery used to safeguard your return.

d) you will be responsible for paying postage costs associated with returns under this policy Products returned under this policy must be sent to: David Scaife menswear, 40, Huntriss Row, Scarborough, YO11 2EF

 

Exclusions

The following kinds of products may not be returned under this policy:

a) Socks, underwear and swimwear cannot be returned to us to the hygiene nature of these products

b) Gift Voucher

 

Refunds

We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.

We will usually refund any money received from you [using the same method originally used by you to pay for your purchase.

We will process the refund due to you as soon as possible and, in any event, within [30] days following the day we received your returned product.

 

Improper returns

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

(a) we will not refund or exchange the product;

(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and

(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.

 

About us

Our full name is David Scaife menswear

Our principal trading address is 40, Huntriss Row, Scarborough, North Yorkshire, YO11 2EF

Our email address is enquiries@davidscaifemenswear.co.uk

About Us

The business has been in the family for four generations, Robert Scaife opened the Withernsea shop in 1910, his son Herbert took over in 1920, then in 1963 David took on the business until 1996 when his daughter Julia came onboard and opened a shop in Scarborough, where the business is now based. Our online store opened in 2012.

Contact Us

01723
500271
enquiries@
davidscaifemenswear.co.uk
david.scaife44

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